In today’s markedly changed trading environment, brought about by the ongoing pandemic as well as geo-political shifts; the only thing that is certain in global supply chains is uncertainty. There are new scenarios that our operations team members have to deal with every day especially to support our company’s export-dependent sales growth. The best we can do is hire the right people with the right aptitude and put them through rigorous training to prepare them for the wide range of supply chain related issues they will face.
 
In this respect, SCALA’s training programmes have equipped our new operations team members with the knowledge/skills to perform a wider range of tasks; but most importantly, imparted understanding that their roles are multi-dimensional and that their tasks can only be accomplished by working with key participants up and down the chain from suppliers to sales to manufacturing to after-sales service and of course, customers. The training also allows new team members to understand that their value to the organization is not from performing routine data-entry/manual tasks but rather analyzing processes/data etc and innovating to improve them; to allow the company to achieve more with what we have.

–  Andy Ong, Managing Director, Corlison / Pearlie White