Thank you for examining our privacy statement.
- If you are only browsing this website or using the Search function, we do not capture data that allows us to identify you individually. This site automatically receives and records information on our server logs from your browser, including your IP address, and the page(s) requested. Although user sessions are tracked, the users remain anonymous.
- If you choose to send an application or an e-mail that contains personally identifiable data, for us to process the application or to render you a service, we may share relevant data within SCALA, or if necessary, with Government agencies or other organisations, so as to serve you efficiently and effectively, unless such sharing is prohibited by law. We may also need to disclose personal data as required by law or a court order. We will NOT share your personal data with private organisations, except where such entities have been authorised to carry out specific SCALA services.
- For your convenience, when you are carrying out a transaction using your personally identifiable data, we may also display to you data you had previously supplied to us, or to other Government or private agencies that have been authorised to carry out specific SCALA services. This will speed up the transaction and save you the trouble of repeating previous submissions. Should the data be out-of-date, please supply us with the latest data. We will retain your personal data only as necessary for the effective delivery of SCALA services to you.
- To safeguard your personal data, all electronic storage and transmission of personal data are secured with appropriate security technologies and policies.
- This site may contain links to other independently managed websites whose data protection and privacy practices may be different from ours. We are not responsible for the content and privacy practices of these other websites and encourage you to examine the privacy notices of those sites.
PERSONAL DATA PROTECTION STATEMENT
SCALA respects the privacy of individuals and recognises the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect, process and disclose your personal data. We are also committed to adhering to the provisions and principles of the Personal Data Protection Act 2012. As such, this Personal Data Protection Statement is to assist you in understanding how we collect, use and/or disclose your personal data.
We will collect, use and disclose your personal data in accordance with the Personal Data Protection Act 2012 (“Act”). The Act establishes a data protection law that comprises various rules governing the collection, use, disclosure and care of personal data. It recognises both the rights of individuals to protect their personal data, including rights of access and correction, and the needs of organisations to collect, use or disclose personal data for legitimate and reasonable purposes.
The Act takes into account the following concepts:
- Consent – Organisations may collect, use or disclose personal data only with the individual’s knowledge and consent (with some exceptions);
Purpose – Organisations may collect, use or disclose personal data in an appropriate manner for the circumstances, and only if they have informed the individual of purposes for the collection, use or disclosure; and
- Reasonableness – Organisations may collect, use or disclose personal data only for purposes that would be considered appropriate to a reasonable person in the given circumstances.
In projecting the three main concepts above, the Act contains nine main obligations which organisations are expected to comply with if they undertake activities related to the collection, use and/or disclosure of personal data:-
(1) The Consent Obligation
(2) The Purpose Limiting Obligation
(3) The Notification Obligation
(4) The Access and Correction Obligation
(5) The Accuracy Obligation
(6) The Protection Obligation
(7) The Retention Limitation Obligation
(8) The Transfer Limitation Obligation
(9) The Openness Obligation
While we will not be going into the details of these Obligations in this Personal Data Protection Statement, we are constantly mindful of them in our collection, use and disclosure of personal data. Should you wish to know more about these obligations, a summary can be found in the Advisory Guidelines of the Personal Data Protection Commission at: https://www.pdpc.gov.sg/legislation-and-guidelines/advisory-guidelines
1. Purpose for the Collection, Use & Disclosure of Personal Data
In general, subject to applicable exceptions permitted in the Act, before we collect any personal data from you, we will notify you of the purposes for which your personal data may be collected, used and/or disclosed, as well as obtain consent for the collection, use and/or disclosure of your personal data for the intended purpose. Depending on your relationship with us, the personal data which we collect from you may be used and/or disclosed for the following purpose:
For SCALA Learners Generally
Most of you will have consented to SCALA using your personal data in the manner set out in the registration form used when you first registered for SCALA programmes; or when you use specific services and facilities offered by SCALA; or when students are notified by SCALA administration of new rules and policies applicable to participants and are deemed to have consented to the same. The information below serves only to supplement and clarify this matter, without limiting the scope of your earlier consent:
(a) Evaluating suitability for admission or employment, enrolling or employing, providing courses and training, including sending materials on course / study / assignment / lecture materials, information on time tables and examination details via various means, including postal mail, electronic mail, SMS or MMS, fax and/or voice calls;
(b) Administering and/or managing relationships with SCALA (including responding to enquiries, the mailing of correspondence, statements or notices which could involve the disclosure of certain personal data to bring about delivery of the same);
(c) Carrying out due diligence or other screening activities (including background checks) in accordance with legal or regulatory obligations or risk management procedures that may be required by law or put in place by SCALA, including the obtaining of references and/or other information from prior educational institutions and employers;
(d) Investigative purposes, including possible fraud, misconduct, unlawful action or omission, and utilising electronic access and video systems to maintain academy security of persons or property, control access and investigate suspicious or inappropriate activities;
(e) Responding to requests for information from government or public agencies, ministries, statutory boards or other similar authorities or non-government agencies authorised to carry out specific Government services or duties;
(f) Carrying out market-related, evaluative or similar research and analysis for SCALA’s operational strategy and policy planning purposes, including providing data to external parties for SCALA programme evaluation and to participants’ former academic institutions and to partner institutions for jointly-administered programmes;
(g) Outreach and engagement to garner support for SCALA, its community and affiliated institutions;
(h) Supporting SCALA functions including, but not restricted to, the teaching and personal and professional development of learners and administration of SCALA;
(i) Processing and administering applications for local and overseas exchange programmes, internships and other activities and administering such programmes including disclosure of information to universities / institutions, employment and training organisations;
(j) Processing, administering and conferring awards of prizes, medals, scholarships, classes of honours and other marks of distinction, and learner or graduation status, and publication or releasing of information on the same;
(k) Engaging alumni including but not limited to notification on SCALA and alumni-related initiatives and activities, invitation to SCALA and alumni-related events, updating of alumni information, invitation to participate in alumni surveys and sending of communication collaterals;
(l) Processing applications and enrolment activities related to health, life and other insurances and service provision;
(m) Processing applications for and administering local and overseas career related activities, events, programmes, internships, employment opportunities, and career coaching, and sharing information with companies (whether local or overseas) for purposes of recruitment, internship , industrial attachment, job placement and research support;
(n) Taking of photographs and/or videos (whether by SCALA staff or third party photographers and/or videographers) during events or seminars organised by SCALA or its affiliates for publicity purposes;
(o) If consented to in the registration form and/or other methods of consent notification, providing marketing, advertising and promotional information via postal mail, electronic mail, SMS or MMS, fax and/or voice calls;
(p) Any other purpose arising in respect of the environment within which an academy such as SCALA operates which is reasonable given your relationship with SCALA;
(q) Any other purposes not related to those listed above or in the registration form to which you consented, which SCALA may inform you of in writing from time to time, but for which SCALA will seek your separate consent.
For Employees/Staff Generally
In order to comply with its contractual, statutory, and management obligations and responsibilities, SCALA is required to process personal data relating to its employees. All such data will be processed in accordance with the provisions of the Act and the relevant University’s rules and policies, including those on data protection, as may be amended from time to time. Your relationship with SCALA will, in almost all cases, be governed primarily by an employment Contract, and your agreement to be bound by the Employee Handbook (which may be revised from time to time), will very often inform you expressly or impliedly the purposes for, and the manner in, which your personal data will be used. The purposes listed below serve only to supplement and clarify the matter, without limiting, superseding or supplanting any express or implied terms in the above mentioned documents:
(a) for managing your employment relationship with SCALA;
(b) for using your bank account details to deposit salaries and other payments;
(c) for monitoring the use of SCALA’s computer network resources;
(d) for posting your photographs on SCALA’s website, staff pass, newsletters and the like;
(e) for managing staff benefit schemes;
(f) for disclosing your personal data where necessary to external parties for purposes of SCALA administration, and to Government agencies for official purposes and disclosed to external third parties for, or in connection with, the above purposes, or where required by law;
(g) any other purpose arising in respect of the environment within which an academy such as SCALA operates which is reasonable given your relationship with SCALA
(h) any other purposes not related to those listed above or in your employment contract, which SCALA may inform you of in writing from time to time, but for which SCALA will seek your separate consent.
For The Public and Other Third Parties General
SCALA is committed to engaging and embracing its surrounding community, ecosystem as well as society at large. As a result, we often organise activities in which external stakeholders or the general public are invited to participate. While it is impossible to list all the events in which we hope the public will participate, some events that you as a member of the public can look forward to include community outreach programmes, talks, exhibitions, and many others (Events). Naturally, in encouraging a vibrant interaction with the public, there will be opportunity, and often a need, to collect, use and/or disclose personal data from members of the public. Some of the reasons/ purposes are as follows:
(a) For security/ verification purposes for certain Events
(b) For logistical/ administrative purposes for certain Events (eg. Food catering)
(c) To keep you updated of future SCALA Events/ products which we feel may interest you
(d) For marketing/ publicity purposes (eg. Photographs)
(e) For any other purpose arising in respect of the environment within which an academy such as SCALA operates which is reasonable given your relationship with SCALA.
In almost all of the above situations, it will be totally up to you as to whether, and to what extent, you wish to provide us with your personal data. For Events where such provision of personal data is a pre-requisite to attendance, you shall be informed in advance so that you may make an informed decision as to whether to attend. SCALA will also endeavour at all times to inform you of the purposes for which personal data collected from you will be used. Should you at any time feel that the manner in which SCALA has acted, or seeks to act, in respect of the collection, use or disclosure of personal data for an Event is inappropriate, please feel free to make your concerns known to the Data Protection Officer, whose contact details can be found here.
TESTIMONIALS, REVIEWS, AND PICTURES/VIDEOS
SCALA is pleased to hear from users and customers and welcomes your comments regarding our courses and programmes. SCALA may use testimonials and/or product reviews in whole or in part together with the name, city, and state of the person submitting it. Testimonials may be used for any form of activity relating to SCALA’s services or products, in printed and online media, as SCALA determines in its sole and exclusive discretion. Testimonials represent the unique experience of the participants and customers submitting the testimonial, and do not necessarily reflect the experience that you and your business may have using our courses or programmes.
Anything that you submit or post to the Website, provide us, and/or post in any social media, including without limitation, photographs, testimonials, ideas, know-how, techniques, questions, reviews, comments, and suggestions is and will be treated as non-confidential and nonproprietary, and we shall have the royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, and create derivative works from such submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such submissions.
Additionally, SCALA reserves the right to correct grammatical and typing errors, to shorten testimonials prior to publication or use, and to review all testimonials prior to publication or use. Talkia shall be under no obligation to use any, or any part of, any testimonial or product review submitted.
2. Disclosure of Personal Data to Third Parties
We will not disclose your personal data to any third parties without first obtaining your consent permitting us to do so or unless any such disclosure is permitted under any of the statutory exemptions under the Act . In this respect, please note that we may disclose your personal data to third parties in certain circumstances without first seeking your consent, if such disclosure is either required or permitted under the Act, including without limitation, if the disclosure is required by law and/or regulations or if there is an emergency.
3. Request for Access, Correction and/or Withdrawal of Personal Data
Subject to certain exceptions in the Act, you may request to access and/or correct the personal data currently in our possession or withdraw your consent for the collection, use and disclosure of your personal data in our possession at any time by clicking here.
For a request to access personal data, we will provide you with the relevant personal data within a reasonable time from such request being made.
For a request to correct personal data, we will process your request, including undertaking necessary verification activities, as soon as practicable after the request has been made. We will send the corrected personal data to every other organisation to which the personal data was disclosed by SCALA within a year before the date the correction was made, unless that other organisation does not need the corrected personal data for any legal or business purpose, or if you so consent, only to specific organisations to which the personal data was disclosed by us within a year before the date the correction was made.
You may be charged a reasonable fee for the handling and processing of your requests to access and/or correct your personal data, but you will be notified in advance of such costs.
For a request to withdraw consent, we will process your request within a reasonable time from such a request for withdrawal of consent being made. In some cases, requests for withdrawal of consent may adversely impact your relationship with SCALA as it may hinder SCALA’s ability to continue to interact with you. We will notify you in advance of such impact, if any.
4. Administration and Management of Personal Data
We will take appropriate measures to keep your personal data accurate, complete and updated.
We will also take reasonable efforts to take appropriate precautions and preventive measures to ensure that your personal data is adequately protected and secured. Appropriate security arrangements will be taken to prevent any unauthorised access, collection, use, disclosure, copying, modification, leakage, loss, damage and/or alteration of your personal data.
We will also take reasonable efforts to ensure that the personal data in our possession or under our control is destroyed as soon as it is reasonable to assume that (i) the purpose for which that personal data was collected is no longer being served by the retention of such personal data; and (ii) retention is no longer necessary for any other legal or business purposes.
Our websites may contain links to other websites not maintained by SCALA. Such third party websites are subject to their own data protection and privacy practices and you are encouraged to examine the data protection policies of those websites.
5. Responsibility of EMPLOYEES, LEARNERS AND OTHER STAKEHOLDERS
The Act also imposes certain responsibilities on all those who process personal data at SCALA, whether you are a member of staff holding, using and sharing personal data in your administration, or a trainer using personal data in your teaching/training, or a learner accessing and recording personal data in your studies or other activities. These obligations include holding and using data in a secure manner, making sure that data is handled in line with what individuals have been told, having appropriate arrangements in place for the access to (and sharing of) data, and making sure that individuals’ data is accurate and retained for a suitable period. If a data breach occurs (e.g. personal data held by the University is lost, stolen, inadvertently disclosed to an external party, or accidentally published), this should be reported immediately to your seniors and the Data Protection Officer so that we may review the circumstances and liaise as necessary with colleagues internally and the relevant external authorities.
If you wish to contact us regarding our usage of your data, you can contact us at https://www.scala.com.sg/contact-us/