The Supply Chain Career Conversion Programme (CCP) helps mid-career professionals, managers, executives or technicians (PMETs) gain a foothold as a supply chain professional. This is a company-sponsored programme, which means employers would receive course fee grants and salary support when new hires are succesfuly placed in the programme.

Programme Key Features

  18 days of Face-to-Face Training

  8 WSQ Accredited Modules

  One-to-One Mentorship

 Advanced Certificate in Supply Chain Management from SCALA

 1328 Hours of Structured On-the-Job Training

 WSG Funding Support for Employers


Customer Management

Learn to collaborate with customers to understand effectiveness of service quality,
identifying service quality gaps through the application of quality improvement tools.

  • Types of service opportunities
  • Post-sales follow-ups and application
  • Service performance gaps
  • Service quality tools
  • Service performance levels
  • Quality improvement tools

Course Objectives:

At the end of this course, participants will be able to:

  • Collaborate with customers to provide post-sales follow-ups
  • Analyse gaps between actual service performance and organisation’s service standards
  • Analyse service performance level for effectiveness of actions taken
  • Maintain customer rapport to build customer confidence
  • Deploy service quality improvement tools to improve logistics delivery processes
Supply Chain Solutioning

Analyse current supply chain operating models with respect to changing customer needs, improve inventory management, delivery time and cost saving

  • Supply Chain Operation Elements
  • KPI – Flow Time & Utilization Rates (efficiency)
  • Process Improvement Techniques & Tools
  • Industry Best Practices (SCM Ops)
  • Future Business Needs Projection Techniques
  • Project Future Demand
  • Collaborate with Key Stakeholders
  • Analyse gaps (current vs best in class)
  • SCM Optimization Implementation

Course Objectives:

At the end of this course, participants will be able to:

  • Project future demand for supply chain operations
  • Collaborate with critical supply chain stakeholders to analyse gaps of current supply chain operating models with respect to key performance indicators, current industry best practices, and future demand
  • Implement supply chain optimization plans
Strategy Planning

Develop resource allocation plans and implementation of strategies and policies

  • Operating model flow
  • Market analysis

Course Objectives:

At the end of this course, participants will be able to:

  • Develop resource management allocation plans to right investment opportunities of organisation
  • Review organisation’s strategic plans to consider various lifecycles and ongoing trends
  • Develop corporate policies aligned with overall strategic direction
Logistics Solution Design Thinking

Analyse customers’ needs through ongoing engagement to develop preliminary solutions through assessing issues today and to break it down to bitesize implementable solutions

  • Critical thinking
  • Design thinking to improve organisational performance
  • Presentation techniques
  • Prototyping methods
  • Concept mapping or matrix techniques

Course Objectives:

At the end of this course, participants will be able to:

  • Analyse and solve complex challenges through processes of structured design thinking
  • Collaborate with others to look for new approaches to find solutions and identify customers’ real issues
  • Analyse and look beyond customers’ articulated needs through constant engagement
Innovation Management

To facilitate the implementation of ideas that are innovative and generates business value

  • Cost benefit analysis
  • Valuation methods
  • Knowledge of existing industry practices
  • Stakeholder management

Course Objectives:

At the end of this course, participants will be able to:

  • Deploy resources for implementation of ideas
  • Develop procedures for quick roll-out of ideas across entire organisation
  • Facilitate engagement with external consultants to refine integration process of ideas
Material Flow Modelling

Implement material management plans on daily basis with regards to schedules, manpower and quality

  • Processes and techniques to plan, schedule, and control flow of materials
  • Physical inventory management techniques and tools
  • Classification of materials and respective handling procedures
  • Information Technology (IT) application for developing Bill of Materials (BOM) and setting up inventory items
  • Proper methods of disposal for different types of material

Course Objectives:

At the end of this course, participants will be able to:

  • Implement material identification procedures and respective handling procedures
  • Implement material handling systems to ensure right materials and right quantity are transported from point of origin to point of consumption and disposal
  • Implement IT applications for setting up inventory items and develop BOM
  • Analyse issues and concerns in material issues and receipts
Business Development

Analyse customer needs and expectations to determine business opportunities

  • Needs and expectations of organisation’s actual and potential customers
  • Market segmentation
  • Customers and organisational buying behaviour

Course Objectives

At the end of this course, participants will be able to:

  • Organise segmentation of markets in accordance with organisation’s selected criteria
  • Profile target market segments to support organisation business strategies
  • Identify existing and potential customer needs and expectations
  • Analyse customer requirements, markets, competitors, and environments
  • Identify specific prospects or partners to approach to develop opportunities for the organization
  • Identify positioning options based on market segmentation to support organisational business strategies
Data Analysis

Understand the broader application and impact of Information Technology in Supply Chain Management where sources of data are collected and analyse using common Microsoft Excel function into meaningful information and process improvement.

  • Intermediate Microsoft Excel functionalities

Course Objectives:

At the end of this course, participants will be able to:

  • Interpret data collected for categorization into areas for process improvement
  • Enhance quality of data collected by scrubbing and removing duplicates

Course Fee Subsidy & Salary Support

To encourage employers to take on mid-career switchers without the requisite experience or skills, funding support will be provided under the Career Conversion Programme.

Course Fee details supply chain pcp

Eligibility & Criteria
  • Be registered or incorporated in Singapore.
  • Be committed to work with WSG and SCALA on the necessary administrative matters related to the CCP.
  • Offer employment directly related to the job which the CCP is for, with remuneration that is aligned with the market rate.
  • Commit to the CCP training arrangements for the trainees
  • Employee count of at least five.
Jobseeker/ PMETs
  • Be a Singapore Citizen or Singapore Permanent Resident.
  • Participant must be newly hired PMET and nominated by an eligible participating company for the CCP within 3 months of their hiring.
  • Participant must not be in a similar job role prior to joining CCP and have at least 2 years of working experience; and
  • Participants are expected to hold a minimum of a Diploma or equivalent.
  • Minimum starting salary of: S$2,500.00


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Companies We Work With

Join over 200 companies that have placed and trained new hires in SCALA's CCP and received course fee grant and salary support for eligible new hires.

The salary support has greatly alleviated our manpower costs since we are a non-profit Social Enterprise startup trying to build a critical mass in the wholesale and retail sector, using e-commerce as a strategic tool. The lower cost was critical for our survival in the midst of a tough economy undergoing restructuring.

The salary support has helped to accelerate our expansion plans. The invaluable training materials are very informative, and allow my staff to think about various possible scenarios in the workplace.

As a tech-enabled logistics company, we play in a highly competitive industry and need all the support given. SCALA's Logistic Professional Conversion Programme (LPCP) has been very helpful in extending understanding on the needs of logistics operations to help our employees be more effective.

Our employees applied the concepts from the classroom training to transform and digitize our supply chain processes to great effect. As a company of over 26 years in oil and gas equipment trading, it is very timely that we get this opportunity to understand and implement industry best practices in today's digital age.

The mentors who were assigned to them had many years of experience and who selflessly share their knowledge. The projects enabled them to think from different perspectives and are beneficial to their employers.



Industry Curated Curriculum

Our curriculum is created with the combined effort of our Board of Advisors and industry veterans. Focusing on providing both immediate and future knowledge, the curriculum equips SCALA’s trainees with in-depth logistical and supply chain knowledge as well as keeping them up to date on the latest development in the technology space. Our curriculum is also accredited by Workforce Singapore and is recognized country-wide for its efficacy.

Strong Leadership

Founded by Dr Robert Yap in 2016, SCALA is an industry-level academy that helps organizations unleash the hidden value in their supply chain. Lead by SCALA’s Board of Advisors, which comprise of distinguish leaders from industry and academia, SCALA’s vision is to become the standard for practical, hands-on training of logistics and supply chain industry in Singapore and the region.

Mentorship/Coaching for Professional Growth

Mentoring is a key element of any successful talent development strategy to help enterprises build high-performing team. Tailored individually to every SCALA's Professional Conversion Programme (PCP) trainee, mentors facilitate our participants, who are mid career switchers, towards a deeper understanding of their strengths, talents, personalities and values.

Network of over 500 Corporate Members

SCALA’s Corporate Network organizes networking opportunities and events that help companies embrace innovation to uncover hidden value. By bringing together diverse experiences and businesses, the Corporate Network aims to raise the level within and outside the industry, to create a profession out of supply chain and logistics.


Are the training classes compulsory? Are there replacement classes?

Attendance is compulsory. If participant is unable to attend the scheduled classes, please inform SCALA or the trainer on/before the class to arrange another session.

If the new hire resigns from the company before the completion of the programme, do the company still receive the salary support?

The salary support approved under the CCP is disbursed quarterly, as long as the new hire remains with the employer. Once the new hire leaves the company, the support stops.

Can shareholders, including business owner, enrol into the CCP?

No. The PCP is only for candidates that are newly hired by an employer. Shareholders, including business owners are not eligible for the PCP. Likewise, employees related to the shareholders are also not eligible.

I am a jobseeker, can I sign up for the CCP?

The CCP is a employer sponsored programme. Companies are encouraged to hire mid-career switchers and place them in the CCP. To encourage employers to do so, the government provides generous training grant and salary support for every eligible new hire.