Developing eCommerce & Digital Capabilities and Preparing Your Workforce for Change


Digital transformation | Developing ecommerce capabilities | Job redesign | Career conversion schemes | Government funded programmes


Technological disruption, digitization and the pandemic are forcing businesses to transform how they work. Having ecommerce capabilities is no longer an option, but a matter of survival in this new digital economy. In this environment, leaders must drive a culture of innovation to bring the workforce through transformation with a focus on employee engagement, career mobility and upskilling. According to a 2016 Digital McKinsey survey, the most significant obstacle to achieving digital goals is cultural and behavioral challenges. This webinar looks at cases and practices on how companies in the supply chain/e-commerce sectors are approaching job redesign, selecting and preparing workers for the new ways of working. Find out about the various funded schemes that can help businesses to drive their transformation successfully and prepare a digital capable workforce.

In this webinar, you will learn:

1) What are the successful approaches in managing Human Capital taken by enterprises that have undergone digital transformation.
2) How to tackle workforce transformation brought about by digitalisation.
3) What is Job Redesign and why it is a powerful tool for enterprises to prepare the workforce for change.
4) Building ecommerce capability through government funded schemes for talent acquisition and upskilling.
5) The transformation journey of a Singapore enterprise – Luxasia: Learning points and pitfalls to avoid.

Seminar Details:

Date: 16th June, 2021, Wednesday
Time: 2.00 pm to 4.15 pm
Venue: Zoom webinar (Zoom link will be provided a day before the event)

Webinar Schedule:

2:00 pm – Welcome
2.05 pm – Opening by Mr Patrick Ho – CEO SCALA
2.15 pm – Digital Transformation and Workforce Change – AON Singapore
2.45 pm – The PSG-JR and Digital Retail Conversion Programme – What are the benefits – SNEF
3.10 pm – Building e-Commerce Capabilities – Tapping on WSG Funded Schemes to Attract and Upskill New Talents – SCALA
3.30 pm – Sharing session by IHRP and Luxasia – IHRP
3.50 pm – Questions & Answers
4:05 pm – Closing by Stephen Yee, AED SNEF
4.15 pm – Thank you

This webinar is brought to you by SNEF and SCALA, in partnership with AON and iHRP.


Jun 16 2021


2:00 pm - 4:15 pm


  • Chan Wing Git
    Chan Wing Git
    Group Head, Talent & Excitement, Luxasia

    At LUXASIA, an omni-channel leader in luxury, beauty and lifestyle, Chan Wing Git looks after the entire HR function across its 15 markets. He brings a wealth of HR experience, having previously held the position of SVP, Group HR, Admin & Training at BreadTalk Group, where he had Group-wide responsibilities supporting 7000-strong workforce across three business divisions.

  • Ishita Goel
    Ishita Goel
    Consultant, Human Capital Solutions, Southeast Asia, Aon

    Ishita is a consultant in the Human Capital practice at Aon. She has extensive experience in helping clients deliver workforce agility and resilience solutions to drive performance through organization design and transformation, job architecture, total rewards strategies and corporate governance, amongst other solution areas.

  • Na Boon Chong
    Na Boon Chong
    Advisory Partner, Human Capital Solutions, Southeast Asia, Aon

    Boon is an advisory partner at Aon in Human Capital Solutions, Southeast Asia. His areas of expertise range from human capital transformation, corporate governance and executive compensation, organization restructuring and post-merger integration, to talent management, enterprise performance management and other major critical HR policies and practices.